J E W E L R Y   C A R E

Our jewelry is made with recycled brass, hand dyed linen and high quality semi-precious stones. Your piece was made by hand and should be handled with care. Brass will tarnish naturally over time due to exposure to oxygen, moisture and oils on the skin.  While we enjoy the aged look that comes with the oxidization, there are ways you can slow down this natural process. To ensure its longevity, store your jewelry in an airtight container, remove before swimming or showering and avoid contact with hair products and lotions. Jewelry polishing cloths are an easy way to keep your jewelry nice and clean. If you prefer a professional shine up, we are happy to help. Just shoot us an email and for a small fee we will have your jewelry looking like new!

S H I P P I N G

We ship all domestic orders via USPS priority mail flat rate for $9 or USPS First Class for $5. All international orders ship via USPS First Class Mail for $28.  International orders can take up to 2-4 weeks for delivery.  Please note we are not responsible for any duties or customs fees that may be incurred.  Unfortunately, tracking is only available for domestic orders and is included in the shipping cost.

 

R E T U R N S / E X C H A N G E S

If you are not satisfied with your order, jewelry may be returned up to 14 days after purchase for exchange or credit. Please email info@lunasoldesigns.net to get a return authorization number.  Items sent back without return authorization may be refused.  Shipping on returned/exchanged items is to be paid by the customer and must be sent back with tracking.  Please include a note with your name and the invoice number with the return.  Any returned jewelry should be unworn and in its original condition.   LunaSol is not responsible for items lost or damaged in transit. 

 

R E P A I R S

Items will be accepted for repair up to 30 days from the original invoice.  After that time frame they will be evaluated on a case-by-case basis.   Please note we are not responsible for shipping charges on repaired items.